TOP
TEN
best selling promotional products.
SEARCH ALL
products.
ON
SALE
now.
BLOG
ideas you'll want to know about.
We serve nationwide.
830-336-3553
9 AM- 5 PM Central
Mon.-Fri.
html-navigation-sample
TOP
TEN
best selling promotional products.
SEARCH ALL
products.
ON
SALE
now.
BLOG
ideas you'll want to know about.
We serve nationwide.
830-336-3553
9 AM- 5 PM Central
Mon.-Fri.
FAQ - Frequently Asked Questions
Return Policy
Here are some answers to
the questions you ask most often. You are always encouraged to
email us or call with any questions not answered here.
How do I place an order?
You can place an order securely online using our online catalog
search engine. You can call in an order using our toll free
number. You can also
email your
reques
t
to place an order and we will respond by
email. We want to offer all of these options so you can order in
the way you are most comfortable.
What payment methods do you take? Is my card secure?
We can accept checks, money orders, Paypal or credit card
payments. The fastest way to process your order is if we are
given a credit card (MC, American Express or Visa).
We process credit cards through a secured, online terminal for
your protection.
What if I don't like the product when I get it? (Return Policy)
Because our products are custom imprinted, we cannot accept
returns unless there is a product defect or misprint (different
than the imprint you requested). In such cases, a refund or
replacement of the product would be authorized upon return of
the defective product. We make every effort to be sure you are
happy with the layout for printing before any work is done. We
work hard to keep our reputation of providing quality products
and exceptional service, so your satisfaction is our priority.
If a return or replacement is necessary,
customers
should contact us by phone or email to describe the problem and
we'll make every effort to correct it. Please do not return
products without a return authorization, as they cannot be
accepted.
I don't have camera ready artwork. How do I give you what you
need?
We are happy to assist you with this at no extra charge. Our
art department will do a one color, basic layout for you. If you
require complicated artwork in multiple colors, logo design, or
other more complicated jobs, we may quote a small fee. We have
access to a nice selection of basic clip art that can be added
to your text at no charge.
Why is there a screen/set up charge on most items? What is this
for?
In our industry, we use many suppliers, each specializing in
different printing methods. For each new job, they will need to
create a custom screen or mold to print from, and that is what
this charge is for. Should you decide to reorder the same
product, there would usually be no screen charge if it within a
year. However, a different product would still require a new
screen, as the imprint areas vary in size on different products.
How long will it take to get my order?
Most custom orders take about three weeks to receive on
average, including ground shipping time
.
However, we are
always happy to check with our suppliers about meeting your
special event and rush dates. We will never promise you a
delivery date that cannot be met.
Visit our huge selection of promotional products including
tradeshow
promotional items, custom corporate apparel, custom printed
stickers, business card printing, self promotion, weddings, family
reunion souvenirs, employee recognition, safety incentive gifts,
corporate food gifts, and fundraising.
Awards, giveaways, printed announcements, personalized pencils,
planners and calendars, class reunion souvenirs, KOOZIE products
and
more.
Do you have a theme or brand name? You can search our site by
theme and using brand names for great
custom printed ideas.
CHOICE PROMOTIONAL PRODUCTS
"Your Best Choice for Quality in Custom Promotional Products"
NO ART CHARGES! NO OVERRUN CHARGES!
888-513-9330 Mon.-Fri. 9 AM- 5 PM CST
Since 1998
234 Mountain Creek Trl., Boerne, TX, 78006
(San Antonio Metro Area)
We ship nationwide.